- General information
- Mobile phones
- Emergency phone numbers
- Additional emergency services
City of Rome
The City of Rome has a call center offering information about transport, public office hours, documents, garbage disposal, and more.
- 24 hours a day
- 7 days a week
- M-F 9:00 a.m. - 7:00 p.m.
- Saturday 8:00 a.m. - 1:00 p.m.
Telephone number: 06 06 06
In Rome, like in all big cities, you must be aware of pickpockets that usually operate in crowded places such as busses, the metro, markets, etc. They usually choose tourists and foreigners. We warn you not to carry too much cash and to keep your documents in an internal pocket. Apart from that, the city of Rome is considered to be quite safe.
Electricity in Italy, as in the rest of Europe, comes out of the wall socket at 220 volts alternating at a 50 cycles per second, therefore if you come from a non-European country you might need a plug adaptor or a converter.
Several phone companies operate in Italy. The four major providers in Italy are: Vodafone, TIM, Wind and 3. You can go to any cell phone store and ask to see their cell phone/mobile plans. You can decide if you prefer a year-long plan (abbonamento) or a rechargeable card (ricaricabile). You can purchase rechargeable cards from any Tabacchi or newsstand. If you sign up for a plan, make sure you find out how much it costs if you cancel, and how many months notice you must give (if any).
To sign up with one of the operators mentioned above, a passport or ID card and your Italian tax code number are required.
Questions to ask
- How much does it cost to purchase a SIM card?
- How much does it cost to call an Italian number?
- How much does it cost to call your home country?
- How much does it cost to call/receive calls when outside of Italy?
- How much does it cost to send a text message (SMS) or a multimedia text message (MMS)?
- How much do any other services such as Internet access, TV, etc., cost?
To call abroad, we suggest you buy an international phone card.
Lost or stolen mobile phones
Every mobile phone, GSM modem or device with a built-in phone or modem has a unique 15 digit IMEI number (International Mobile Equipment Identity). Based on this number, you can get information about the device, such as the brand or model. The SIM card (Subscriber Identification Module), sometimes included in the handset, holds the telephone number assigned to a customer. Access to the SIM card can be protected by personalising the card with a 4 digit PIN number.
The IMEI number provides protection if a phone is lost or stolen. The IMEI code is clearly shown on the paperwork at the time of purchase. Make a note of it and keep it separate from the mobile in case the phone is lost or stolen. If the purchase paperwork is not available, it is possible to find the IMEI number by entering: *#06# on the keypad.
The loss or theft of a mobile cell phone must be reported to the service provider. They will need the IMEI number or details of the SIM card. The service will be suspended and the telephone blocked making it impossible for anyone else to use it, and the phone may be traced. The owner is responsible for payment of any calls made until the SIM is blocked unless they have taken out insurance with the supplier.
If the phone is stolen, a declaration (denuncia) can also be made at the nearest police or Carabinieri station. To do so, you must provide the IMEI number. If the phone is found, remember to report it to the service provider.
The Provincia WiFi project offers free WiFi in squares, libraries and meeting places of the city of Rome. By taking the following steps, you will easily obtain a free connection to the internet:
Once you have finished, the system will ask you to make a free phone call with the phone number you provided at the time of registration, and after a few rings the line will automatically drop. By doing this, a server will check the validity of the contact and will ask you to choose a password composed of at least 8 characters and a number.
The user ID will be the mobile phone number you provided during the registration.
After registration, you device will detect the wireless network Provincia WiFi and launch the browser to open the authentication page.
If you have already registered, you simply need to enter your user ID and password to start browsing.
|General emergency (Soccorso pubblico di emergenza)||113|
|Fire brigade (Vigili del fuoco)||115|
|Finance police (Guardia di finanza)||117|
|Ambulance / medical services (Emergenza sanitaria)||118|
|Forest fire (Incendio boschivo)||1515|
|Rome city police (Carabinieri)||06-67691|
|Central police station Rome(Questura)||06-46861|
|Highway police (Polizia stradale)||06-22101|
|Italian Red Cross (Ambulance emergency)||06-5510|
|First aid at home (Guardia medica)||06-58201030|
|Blood transfusion (Trasfusioni urgenti)||06-49970860|
|Poison control (Centro anti-veleno)||06-490663 / 06-3054343|
|Anti-drug center (Centro anti-droga)||840002244|
Hospitals in Rome with emergency facilities
|Policlinico Umberto I||Viale Del Policlinico 155, 00161||06-491911|
|Ospedale Odontoiatrico G. Eastman||Viale Regina Elena 287, 00161||06-844831|
|San Giovanni Addolorata||Via Amba Aradam 8, 00184||06-77051|
|Ospedale San Giacomo||Via Antonio Canova 29, 00186||06-36266355|
|Fatebenefratelli San Giovanni Calibita||Via di Ponte Quattro Capi 39, 00186||06-6837324|
|Ospedale Pediatrico Bambino Gesù||Piazza Sant'Onofrio 4, 00165||06-68591|
|Ospedale Generale Santo Spirito||Lungotevere In Sassia 3, 00193||06-68352241|
|Ospedale San Carlo Di Nancy||Via Aurelia 275, 00165||06-39706349|
|Azienda Ospedaliera San Camillo - Forlanini||Via Portuense 332, 00149||06-58703033|
|Policlinico Universitario Agostino Gemelli||Largo Agostino Gemelli 8, 00168||06-30154036|
|Ospedale Madre Giuseppina Vannini||Via Acqua Bullicante 4, 00177||06-24291255|
|Ospedale Sandro Pertini||Via Dei Monti Tiburtini 385, 00157||06-41431|
|Centro Traumatologico Ortopedico Andrea Alesini||Via San Nemesio 21, 00145||06-51001|
|Ospedale Generale Di Zona Cristo Re||Via Delle Calasanziane 25, 00167||06-61245218|
|San Pietro Fatebenefratelli||Via Cassia 600, 00189||06-33582294|
|Ospedale Sant'Andrea||Via di Grotta Rossa 1037, 00189||06-3377550|
|Azienda Complesso Ospedaliero San Filippo Neri||Via Martinotti 20, 00135||06-33062688|
|Ospedale Sant'Eugenio||Piazzale Dell'Umanesimo 10, 00144||06-51002230|
|Policlinico Casilino||Via Casilina 1049, 00169||06-23188239|